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How protected is the Boeing 787 Dreamliner, actually?

Theo Leggett profile image
Theo Leggett

Worldwide Enterprise Correspondent

BBC A treated image of a Boeing 787 Dreamliner.BBC

Hearken to Theo studying this text

The Air India tragedy, by which no less than 270 individuals died, concerned one among Boeing’s most progressive and in style planes. Till now, it was thought of one among its most secure too.

We nonetheless have no idea why flight 171 crashed simply 30 seconds after take-off. Investigators have now recovered flight recorder information and are working onerous to seek out out. However the incident has drawn consideration to the plane concerned: the 787 Dreamliner, the primary of a contemporary era of radical, fuel-efficient planes.

Previous to the accident, the 787 had operated for practically a decade and a half with none main accidents and with out a single fatality. Throughout that interval, in keeping with Boeing, it carried greater than a billion passengers. There are presently greater than 1,100 in service worldwide.

Nevertheless, it has additionally suffered from a collection of high quality management issues.

Whistleblowers who labored on the plane have raised quite a few considerations about manufacturing requirements. Some have claimed that doubtlessly dangerously flawed plane have been allowed into service – allegations the corporate has persistently denied.

The Sonic Cruiser and the 9/11 impact

It was on a cold December morning in 2009 {that a} brand-new plane edged out onto the runway at Paine Subject airport close to Seattle and, as a cheering crowd regarded on, accelerated right into a cloudy sky.

The flight was the fruits of years of improvement and billions of {dollars} price of funding.

Getty Images Attendees look on as a Boeing 787 Dreamliner taxies before taking off for its first test flight at Paine Field in Everett, Washington, on 15 December 2009.Getty Photos

Crowds cheer on the Boeing 787 Dreamliner’s first check flight in 2009

The 787 was conceived within the early 2000s, at a time of rising oil costs, when the growing value of gasoline had change into a serious preoccupation for airways. Boeing determined to construct a long-haul aircraft for them that will set new requirements in effectivity.

“Within the late Nineties, Boeing was engaged on a design known as the Sonic Cruiser,” explains aviation historian Shea Oakley.

This was firstly conceived as a aircraft that will use superior supplies and the newest know-how to hold as much as 250 passengers at just below the pace of sound. The preliminary emphasis was on pace and chopping journey instances, reasonably than gasoline economic system.

“However then the consequences of 9/11 hit the world airline business fairly onerous,” says Mr Oakley.

“The airways instructed Boeing what they actually wanted was essentially the most fuel-efficient, economical long-range jetliner ever produced. They now wished an aeroplane with an analogous capability to the Sonic Cruiser, minus the excessive pace.”

Boeing deserted its preliminary idea, and started work on what grew to become the 787. In doing so, it helped create a brand new enterprise mannequin for airways.

As an alternative of utilizing large planes to move big numbers of individuals between “hub” airports, earlier than putting them on connecting flights to different locations, they may now fly smaller plane on much less crowded direct routes between smaller cities which might beforehand have been unviable.

Airbus’s superjumbo vs Boeing’s gasoline effectivity

On the time Boeing’s nice rival, the European large Airbus, was taking exactly the alternative method. It was creating the gargantuan A380 superjumbo – a machine tailored for carrying as many passengers as attainable on busy routes between the world’s greatest and busiest airports.

In hindsight, Boeing’s method was wiser. The fuel-thirsty A380 went out of manufacturing in 2021, after solely 251 had been constructed.

“Airbus thought the longer term was large hubs the place individuals would at all times wish to change planes in Frankfurt or Heathrow or Narita,” explains aviation analyst Richard Aboulafia, who’s a managing director at AeroDynamic Advisory.

“Boeing stated ‘no, individuals wish to fly level to level’. And Boeing was extraordinarily proper.”

Getty Images Airbus workers throw hats in the air in front of the new Airbus A380 superjumbo during its unveiling ceremony Getty Photos

The Airbus A380 was launched in 2005 however went out of manufacturing 16 years later

The 787 was a really radical plane. It was the primary industrial aircraft to be constructed primarily of composites comparable to carbon fibre, reasonably than aluminium, in an effort to cut back weight. It had superior aerodynamics to scale back drag.

It additionally used extremely environment friendly trendy engines from Common Electrical and Rolls Royce, and it changed many mechanical and pneumatic techniques with lighter electrical ones.

All of this, Boeing stated, would make it 20% extra environment friendly than its predecessor, the Boeing 767. It was additionally considerably quieter, with a noise footprint (the realm on the bottom affected by important noise from the plane) that the producer stated was as much as 60% smaller.

Emergency landings and onboard fires

Not lengthy after the plane entered service, nonetheless, there have been severe issues. In January 2013, lithium-ion batteries caught fireplace aboard a 787 because it waited at a gate at Boston’s Logan Worldwide Airport.

Per week later, overheating batteries pressured one other 787 to make an emergency touchdown throughout an inside flight in Japan.

The design was grounded worldwide for a number of months, whereas Boeing got here up with an answer.

Getty Images John DeLisi, director of the NTSB Office of Aviation Safety, participates in a news conference at NTSB Headquarters to give an update on the investigation into the 7 January fire that occurred on a Japan Airlines Boeing 787Getty Photos

An investigation was launched after a battery fireplace aboard a 787, whereas it waited at a gate

Since then, each day operations have been smoother, however manufacturing has been deeply problematic. Analysts say this will likely, partially, have been because of Boeing’s choice to arrange a brand new meeting line for the 787 in North Charleston, South Carolina – greater than 2000 miles from its Seattle heartlands.

This was carried out to reap the benefits of the area’s low charges of union membership, in addition to beneficiant help from the state.

“There have been severe improvement points,” says Mr Aboulafia. “Some notable manufacturing points, associated particularly to the choice to create Boeing’s first ever manufacturing line exterior of the Puget Sound space.”

Damaging whistleblower allegations

In 2019, Boeing found the primary of a collection of producing defects that affected the way in which by which completely different elements of the plane fitted collectively. As extra issues have been discovered, the corporate widened its investigations – and uncovered additional points.

Deliveries have been closely disrupted, and halted altogether between Might 2021 and July 2022, earlier than being paused once more the next 12 months.

Nevertheless, doubtlessly essentially the most damaging allegations concerning the 787 programme have come from the corporate’s personal present and former workers.

Among the many most distinguished was the late John Barnett, a former high quality management supervisor on the 787 manufacturing unit in South Carolina. He claimed that strain to provide planes as shortly as attainable had critically undermined security.

AFP via Getty Images Supporters of the late Boeing whistleblower, John Barnett, protest as Boeing CEO Kelly Ortberg testifies before a Senate Committee on Capitol Hill in Washington DC on 2 April 2025.AFP by way of Getty Photos

The late John Barnett, a former high quality management supervisor at a 787 manufacturing unit in South Carolina, made numerous allegations in opposition to Boeing

In 2019, he instructed the BBC that staff on the plant had did not comply with strict procedures meant to trace parts via the manufacturing unit, doubtlessly permitting faulty elements to go lacking. In some instances, he stated, staff had even intentionally fitted substandard elements from scrap bins to plane in an effort to keep away from delays on the manufacturing line.

He additionally maintained that faulty fixings have been used to safe plane decks. Screwing them into place produced razor-sharp slivers of metallic, which in some instances amassed beneath the deck in areas containing massive quantities of plane wiring.

His claims had beforehand been handed to the US regulator, the Federal Aviation Administration, which partially upheld them. After investigating, it concluded that no less than 53 “non-conforming” elements had gone lacking within the manufacturing unit.

An audit by the FAA additionally confirmed that metallic shavings have been current beneath the flooring of quite a lot of plane.

Boeing stated its board analysed the issue and determined it didn’t “current a security of flight subject”, although the fixings have been subsequently redesigned. The corporate later stated it had “totally resolved the FAA’s findings concerning half traceability and carried out corrective actions to forestall recurrence”.

‘A matter of time earlier than one thing massive occurs’

Mr Barnett remained involved that plane that had already gone into service might be carrying hidden defects severe sufficient to trigger a serious accident. “I consider it is only a matter of time earlier than one thing massive occurs with a 787,” he instructed me in 2019. “I pray that I’m flawed.”

In early 2024, Mr Barnett took his personal life. On the time he had been giving proof in a long-running whistleblower lawsuit in opposition to the corporate – which he maintained had victimised him on account of his allegations. Boeing denied this.

A lot of what he had alleged echoed earlier claims by one other former high quality supervisor on the plant, Cynthia Kitchens.

In 2011, she had complained to regulators about substandard elements being intentionally faraway from quarantine bins and fitted to plane, in an try and hold the manufacturing line shifting.

Ms Kitchens, who left Boeing in 2016, additionally claimed workers had been instructed to miss substandard work, and stated faulty wiring bundles, containing metallic shavings inside their coatings, had been intentionally put in on planes – making a danger of harmful short-circuits.

Boeing has not responded to those particular allegations however says Ms Kitchens resigned in 2016 “after being knowledgeable that she was being positioned on a efficiency enchancment plan”. It says that she subsequently filed a lawsuit in opposition to Boeing, “alleging claims of discrimination and retaliation unrelated to any high quality points”, which was dismissed.

Getty Images A Boeing 787 Dreamliner is seen in the sky over the Netherlands.Getty Photos

Boeing got down to make the 787 considerably quieter and 20% extra environment friendly than its predecessor, the 767

Extra not too long ago, a 3rd whistleblower made headlines when testifying earlier than a senate committee final 12 months.

Sam Salehpour, a present Boeing worker, instructed US lawmakers he had come ahead as a result of “the security issues I’ve noticed at Boeing, if not addressed might end in a catastrophic failure of a industrial aeroplane that will result in the lack of tons of of lives”.

The standard engineer stated that whereas engaged on the 787 in late 2020, he had seen the corporate introduce shortcuts in meeting processes, in an effort to pace up manufacturing and supply of the plane. These, he stated, “had allowed doubtlessly faulty elements and faulty installations in 787 fleets”.

He additionally famous that on the vast majority of plane he checked out, tiny gaps within the joints between sections of fuselage had not been correctly rectified. This, he stated, meant these joints can be liable to “untimely fatigue failure over time” and created “extraordinarily unsafe situations for the plane” with “doubtlessly catastrophic” penalties.

He advised that greater than 1,000 plane – the majority of the 787 fleet – might be affected.

Boeing insists that “claims concerning the structural integrity of the 787 are inaccurate”. It says: “The problems raised have been topic to rigorous examination beneath US Federal Aviation Administration oversight. This evaluation has validated that the plane will keep its sturdiness and repair life over a number of many years, and these points don’t current any security considerations.”

‘Critical issues would have proven up’

There isn’t any query that Boeing has come beneath big strain in recent times over its company tradition and manufacturing requirements. Within the wake of two deadly accidents involving its bestselling 737 Max, and an extra severe incident final 12 months, it has been repeatedly accused of placing the pursuit of revenue over passenger security.

It’s a notion that chief govt Kelly Ortberg, who joined the corporate final 12 months, has been working onerous to overturn – overhauling its inside processes and dealing with regulators on a complete security and high quality management plan.

However has the 787 already been compromised by previous failures, that will have created ongoing security dangers?

Reuters A firefighter stands next to the crashed Air India Boeing 787-8 Dreamliner aircraft, in Ahmedabad, India, on 13 June 2025.Reuters

It’s nonetheless not identified why the Air India flight crashed simply 30 seconds after take-off

Richard Aboulafia believes not. “You recognize. It has been 16 years of operations, 1,200 jets and over a billion passengers flown, however no crashes till now,” he says. “It is a stellar security document.”

He thinks that any main points would have already got change into obvious.

“I actually assume manufacturing issues are extra of a short-term concern,” he says. “For the previous few years, there’s been far higher oversight of 787 manufacturing.

“For older planes, I believe any severe issues would have proven up by now.”

The Air India aircraft that crashed in Ahmedabad was greater than 11 years previous, having first flown in 2013.

However the Basis for Aviation Security, a US organisation established by the previous Boeing whistleblower Ed Pierson that has beforehand been extremely crucial of the corporate, says it did have considerations about 787s previous to the current crash.

“Sure, it was a attainable security danger,” claims Mr Pierson. “We monitor incident experiences, we monitor regulatory paperwork. Airworthiness directives come out that describe numerous points, and it does make you surprise.”

Getty Images Supporters and members of the Indian National Congress Party protest against the Indian government over an Air India plane crash on 16 June 2025.Getty Photos

Individuals are ready for solutions, following the Air India tragedy, which killed no less than 270 individuals earlier this month

One such subject, he argues, is water doubtlessly leaking from washroom faucets into electrical gear bays. Final 12 months, the FAA instructed airways to hold out common inspections, following experiences that leaks have been going undetected on sure 787 fashions.

Nevertheless, he stresses that the reason for the current tragedy continues to be unknown – and that it’s important the investigation strikes ahead shortly, in order that any issues, whether or not they lie with the plane, the airline or elsewhere, could be resolved.

For the second, nonetheless, the 787’s security document stays robust.

“We do not know at this level what precipitated the Air India crash,” says Scott Hamilton, managing director of aviation consulting agency Leeham Firm.

“However primarily based on what we do know concerning the aircraft, I’d not hesitate to get on board a 787.”

Prime picture credit score: Getty Photos

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